Authorized Service Partner Program

Become a Brand-Certified Repair Partner with Bigfix ASP

An exclusive program for Brand Authorized Service Centers to receive, manage and execute warranty, insurance & OEM repair orders — all through the Bigfix platform built for certified professionals.

Bigfix ASP — Brand Authorized Service Center Partner

How It Works

From application to becoming a fully authorized Bigfix ASP — four clear steps to elevate your repair business.

01

Apply Online

Submit your authorized service center details via a quick application form — takes under 5 minutes to complete.

02

Verification & KYC

Complete brand authorization verification and KYC onboarding. Our team walks you through every step seamlessly.

03

Receive Warranty & Insurance Orders

Start receiving B2B warranty & insurance repair orders from OEMs, insurers and e-commerce companies — directly on your dashboard.

04

Execute, Certify & Grow

Deliver certified repairs, train your staff, bill customers, and scale your authorized service center with confidence.

30+

Authorized Brands

450+

Enterprise Clients

260+

Cities Covered

2,05,310+

Repairs Completed

Service Authorized Across India's Top Brands

As a Bigfix ASP, deliver certified warranty and insurance repairs for the country's most trusted consumer electronics and home appliance brands.

Everything You Need to Run & Scale

A comprehensive suite of tools built exclusively for brand-authorized service centers to streamline every aspect of operations.

Easy KYC Onboarding

Hassle-free KYC verification and brand-authorization checks for quick, guided enrollment into the Bigfix ASP network.

B2B Leads from Insurers & OEMs

A steady pipeline of warranty and insurance repair orders directly from leading brands, insurers and e-commerce companies.

B2C Leads from Nearby Customers

Capture walk-in and nearby B2C customer requests through the Bigfix Vault App — expanding your reach beyond just warranty work.

Repair & Warranty Management

Track every OEM warranty job end-to-end — from intake to closure — with automated status updates and SLA tracking built in.

Billing & Invoicing

Generate GST-compliant digital invoices and warranty job sheets in one click — keeping your finances clean and auditable.

Brand Certification & Staff Upskilling

Enrol your technicians in OEM-backed training and Sector Skill Council certification programs — making every repair a certified one.

Eshop for Genuine Spare Parts

Order OEM-grade spare parts, tools and accessories directly through the integrated Bigfix e-commerce platform.

Software Integrations

Connect diagnostics software, inventory tools and CRM systems to streamline every stage of your authorized service workflow.

Insurance for Shop & Technicians

Comprehensive coverage for your shop premises and field technicians — so one incident never disrupts your business operations.

Deliver a Full Spectrum of Authorized Repair Services

From warranty care to insurance claim fulfillment — Bigfix ASP partners execute every certified repair scenario with brand-grade precision.

OEM Warranty Repair & Care Services
Seamless Fulfilment of Insurance Claims
Refurbishment & Quality Re-certification
Post-repair Follow-up & Customer Support
Bigfix ASP authorized service center delivering brand-certified repairs

Why Top Authorized Centers Choose Bigfix

We're not just an order platform. We invest in technology, brand relationships, and training to help your authorized center thrive at scale.

Consistent Revenue from Warranty & Insurance Orders

Tap into a steady flow of guaranteed B2B revenue by executing warranty repairs for OEMs, insurance claims for insurers, and return-material jobs for e-commerce giants — all routed through the Bigfix platform directly to your center.

Direct Access to 450+ Verified Enterprise Clients

Skip cold outreach entirely. As an ASP, you're plugged directly into Bigfix's verified network of 450+ enterprise clients — including leading insurance companies, OEM brands and large-format retailers — from day one.

Brand-Certified Technicians via OEM Training Programs

Upskill your team through structured OEM-backed training courses and Sector Skill Council certifications. Certified technicians mean higher job quality, fewer rejections, and better brand trust for your service center.

Purpose-Built ASP Dashboard & Tools

The Bigfix ASP platform is purpose-built for authorized centers — featuring SLA tracking, warranty claim management, job-sheet generation, photo-proof uploads and OEM-compliant reporting all in one place.

End-to-End Business Protection & Insurance

Operate with complete peace of mind. Both your repair shop and your technicians are covered under comprehensive insurance — so no single incident derails the business you've built.

Your Authorized Service Command Center

The Bigfix ASP dashboard gives every authorized partner a real-time view of incoming warranty & insurance orders, SLA timers, technician assignments, job status and revenue — all in a single, purpose-built interface.

Instant Order Alerts
Warranty Job Pipeline
SLA Timer Tracking
Technician Management
GST-compliant Invoicing
Revenue Dashboard
Photo Proof Upload
OEM Report Export
New Warranty Order Tap to accept
ASP Dashboard — warranty order view
ASP SLA tracking panel
Job Closed OEM report generated
ASP invoice and report dashboard

Frequently Asked Questions

Everything you need to know before joining the Bigfix ASP Partner Program.

What is the Bigfix ASP Program?
The Bigfix Authorized Service Partner (ASP) Program connects brand-certified multi-brand service centers to a managed network of warranty, insurance and OEM repair orders. Partners get a dedicated dashboard, order pipeline, billing tools, training access and business insurance — all under one platform.
Who is eligible to apply as an ASP?
Any brand-authorized or multi-brand service center with verified technicians, a registered business, and basic repair infrastructure is eligible. You don't need to be authorized by all brands — even one OEM authorization qualifies you to apply and expand from there.
How quickly can I start receiving orders after joining?
Most ASP partners begin receiving their first orders within 7–14 days of completing KYC and onboarding. The Bigfix team actively configures your center's brand profile and service zone to ensure your order pipeline is live as quickly as possible.
Is there a fee to join the Bigfix ASP Program?
Joining the Bigfix ASP program is free of cost. We earn when your business earns — through a transparent revenue-share model on completed jobs. There are no upfront fees or hidden charges for basic onboarding.
What brands can I get warranty orders for?
Bigfix works with 30+ brands including Apple, Samsung, OnePlus, Nokia, Lenovo, HP, Dell, LG, Whirlpool, Sony, Daikin and more. Orders are routed to your center based on your brand authorization and your service zone coverage.
Do I need to use the Bigfix dashboard, or can I manage orders my own way?
The Bigfix ASP dashboard is mandatory for managing orders received through the platform — it ensures SLA compliance and OEM-compliant reporting for warranty and insurance jobs. However, you are completely free to continue managing your own walk-in customers independently.

Ready to Grow Your Authorized Service Center?

Partner with Bigfix and unlock a consistent flow of warranty, insurance and OEM repair orders — along with the tools, training and trust to run a world-class service operation.